You may pay using PayPal either through credit card or a PayPal account. You do not need a PayPal account in order to pay using your credit card. You may also pay through bank deposit via BPI. For bank deposits, bank details will be provided after checkout.
We do not have a physical store. Upcoming trunk shows and events will be announced on our Instagram page. Contact firstname.lastname@example.org for inquiries.
We accept wholesale orders from international retailers for Arete only. Contact email@example.com for wholesale inquiries.
We accept return and exchange within 7 days after your receive your order, provided that items/s are received in premium condition, unworn and with original tags and packaging. Shipping expenses are non-refundable and are shouldered by the customer.
All sales are final after 14 days of purchase. We hold the right to deny merchandise that does not meet our return and exchange policy requirements.
Please feel free to send us an email at firstname.lastname@example.org for inquiries.
We ship to locations within the Philippines at a flat rate of P100 for earrings and P200 for clothing.
After payment is confirmed, orders will be shipped out within 24-48 hours (excluding holidays and weekends). Shipping normally takes 3-5 business days for areas within Metro Manila and 5-7 business days for provincial areas. We will not be responsible for packages delayed in transit.
We ship to the US, Australia, Asia and Canada. International shipping normally takes 7 business days. Can't find your country listed during checkout? Contact email@example.com for a shipment quote.
XS - 31-32 (bust), 24-25 (waist), 34-35 (hips)
S - 33-34 (bust), 26-27 (waist), 36-37 (hips)
M - 35-36 (bust), 28-29 (waist), 38-39 (hips)
L - 37-38 (bust), 30-31 (waist), 40-41 (hips)
*full skirt/pant length - XS & S - 40, M & L - 42
*full dress length - XS & S - 54, M & L - 56
CUSTOM SIZE - email exact measurements to firstname.lastname@example.org
Designs that are limited or more intricate and difficult to create are available for pre-order. Pre-orders in XS, S, M or L take 1-2 weeks. Pre-orders in custom sizes take 2-3 weeks. Only orders paid and confirmed will be processed. Email email@example.com exact measurements and inquiries.
Designs (unless indicated as a limited) can be ordered in an unavailable size or custom size. Lead time for unavailable sizes (XS, S, M or L) is 1-2 weeks and custom sizes (made to fit) is 2-3 weeks. Only orders paid and confirmed will be processed. Contact firstname.lastname@example.org for custom sizes and inquiries.
We create custom designs for made to order leisure and formal wear. To schedule an appointment with our designer, contact email@example.com
All product specifications and details are indicated at the product description. Please click on the item you wish purchase and read the description carefully.
All Jeanjaquet pieces should be hand washed or machine washed under hand wash or delicate setting with similar colored clothing and line dried. Items can be steamed, ironed or dry cleaned unless otherwise specified.
Our earrings are designed in Manila and handmade in Manila, Cebu and Bacolod and etc. by Mia Jeanjaquet and Filipino artisans, mainly housewives and teen moms. We strongly believe in supporting local industries, communities and skill work.
Our earrings are made of components sourced in the Philippines. For our hardware, we use a variety of gold-plated, stainless steel and alloy hardware. For our tassels, we use cotton, silk and raffia. We also use resin, fabric, shell, ceramic, stone, glass, plastic, wicker and wood. We try our best to source new and one-of-a-kind components to keep our designs fresh and original. Due to the handmade nature of our earrings, lengths and sizes may vary but very minimal. Please refer to individual product descriptions for more details.
All our earrings are lightweight. We personally don't appreciate heavy earrings so we only create designs that are comfortable and easy to wear.
Keep your earrings away from direct sunlight and store them in a dry and enclosed container when not in use. We’d love to see you take your earrings on your next beach trip but please be careful not to expose it to salt water because this will corrode the hardware. Keep away from moisture, make-up and heat. Take extra care of earrings made of resin, shell, glass and ceramic. Please store in a hard flat container to avoid cracks or breakage. Avoid applying pressure or dropping from high places.